Computer Service Rates & Options
Rates cover labor only. Parts, software, and software licenses are not included and are billed separately.
All services are billed at $80/hour in 15-minute increments ($20 per 15 minutes).
Minimum charges apply based on the type of service.
Need help deciding which service is right for you?
Call or send us a message: (661) 713-5673 | email@canyoncomputersolutions.com
Remote Support
(Online)
First 15 minutes: $20
Additional time: Each additional 15 minutes is $20.
Requirement: CCS will help you install software required for your remote connection service.
Drop-Off Repair
(In Shop)
First 30 minutes: $40
Additional time: Each additional 15 minutes is $20.
On-Site Support
(At Your Location)
First 45 minutes: $60
Additional time: Each additional 15 minutes is $20.
Travel Fee: A travel fee applies to on-site visits outside of SCV service area. Please contact us for pricing.
Data Privacy & Security
Your privacy matters. CCS treats your files and personal information as confidential and only accesses data necessary to diagnose and complete your requested service.
We use secure tools for remote support and take reasonable steps to protect your information during service. Customers are encouraged to maintain current backups, as CCS is not responsible for data loss caused by hardware failure, software issues, or existing conditions on a device.
Workmanship Guarantee
We stand behind our work. If a problem returns due to the service we performed, we will work with you to make it right. This does not cover new issues, hardware failures, accidental damage, or unrelated problems.
Pricing Questions
What if a job takes less than the minimum time?
The minimum charge covers the initial setup, diagnostics, and the technician’s time reserved to work on your issue.
What if you can’t fix my issue?
Sometimes a problem may require a part replacement, specialized service, or may be caused by an issue outside the scope of the repair. If we cannot complete the repair, we will explain what we found and discuss your options before any additional work is done.
How are parts and software handled?
Labor charges cover the time spent working on your device. If your repair requires parts, software, subscriptions, or licenses, we will let you know the cost before adding them to your service.
What payment methods do you accept?
We accept check, cash, Zelle and Venmo.