Many computer problems can be fixed the same day without waiting for an onsite appointment. With your permission, Canyon Computer Solutions connects securely to your Windows or Mac computer and fixes the issue while you watch. Remote support is the fastest, most affordable way to get help.
If you have any questions, contact us: (661) 713-5673 | email@canyoncomputersolutions.com

Remote computer support for Windows and Mac users is available wherever you have an internet connection.

Computer Problems We Can Fix with Remote Support

Troubleshooting computer problems and error messages
Software installation, updates, and support
Email setup and configuration
Printer, scanner, and device setup
WiFi and router connection issues
Quick fixes for everyday Windows and Mac problems

Remote support is ideal for software issues, email problems, printer setup, and other issues that don’t require physical repairs. Because there’s no travel time, it’s usually the fastest and least expensive way to get your computer working again.

How Remote Support Works

Call us and describe the problem. If it’s a good fit for remote service, we’ll walk you through installing our secure remote access software (a quick, one time download). You stay in control and can see everything we do on your screen. When we’re done, the session ends and we can no longer access your computer.

Remote Support Pricing

Remote support starts at just $20 for the first 15 minutes. Additional time is billed in 15 minute increments at our standard hourly rate. It’s the lowest cost way to get professional help, with no trip charge and no waiting for an appointment window. If the problem turns out to need hands on service, we’ll tell you right away and can schedule an onsite visit or a drop off instead.

Call Now for Fast Remote Help

Most remote sessions are resolved in under an hour. Call (661) 713 5673 and let’s get your computer working again today.

Remote Support Questions

Is remote access safe?

Yes. You approve the connection, you watch everything happen on your screen, and access ends completely when the session is over. We cannot reconnect without your permission.

What problems can’t be fixed remotely?

Anything hardware related: a computer that won’t power on, a broken screen, a failing drive, or no internet connection at all. In those cases we’ll switch to an onsite visit or a drop off.

Can you help me over the phone instead?

Often, yes. Many simple problems can be talked through by phone before any remote session is needed. Call and we’ll start there.

What do I need on my end?

A working internet connection and the ability to download one small program while we’re on the phone with you. We’ll guide you through every step.